As User Support Team Manager, Steven brings a strong background in molecular and cellular biology and has worked with ICE since 2020. Before then, he worked as a senior end-user device administrator for Complete Genomics, in infrastructure support for Abbot Medical Optics, and in technical positions at Capital One and Cushman & Wakefield. He has a BA in Molecular and Cellular Biology from the University of California, Berkeley. In his spare time, he enjoys golf, hiking, and camping.