Your Trusted, On-Call IT Consultant

IT Services At Your Request – When You Need Them

Your Trusted, On-Call IT Consultant

Want to add to your in-house staff on an as-needed basis? Need customized services as your firm grows or for a special project? Our On-Call Consulting is the perfect choice.  It offers IT resource redundancy to seamlessly provide you with needed services should an in-house engineer leave the company or go on vacation. It can also be a more cost-effective choice for your long-term staffing needs. With this approach, you only pay for the services you use — there are no minimum commitments but a small retainer is required. To get you started, we will develop a customized service agreement to meet your organization’s IT requirements — specific or general, project-based or ongoing. The agreement is designed to fill gaps in your in-house expertise.

And depending on your needs, we can assign part-time or full-time IT staff such as:

  • System or network administrators
  • Database administrators
  • Desktop technicians

Here are just some of the benefits of our On-Call Consulting services:

  • No minimum hour commitment (although hourly rates are higher and a small retainer fee is required)
  • Similar to a help desk — used only for tasks on an as-needed basis
  • Break/fix model — there are no preventative maintenance fees
  • A good option for companies with under 20 users that don’t need the network constantly maintained
  • Also option for companies that don’t have mission-critical operations – response times are slower

“ICE designed our data center, configured and installed the system and network, and are now managing it for us — 800+ physical servers, 100+ network switches, and more than 3-petabytes of data.

— Senior Director IT, Telecommunication Company

“ICE has helped us design and implement a robust IT infrastructure as our company grew from 25 employees to 200+ employees and are currently maintaining the existing systems and network.”

— Senior Director Bioinformatics & IT, Biotech Company

“When our company was moving to a new building, ICE took care of the new office and server-room build-out and IT-related services. ICE did it all. They mapped server-room, power, HVAC, and cabling requirements. They selected, ordered, and installed data and voice lines. They configured and set up our entire IT hardware and software infrastructure—servers, firewall, switches, backup, storage, and everything else. They worked directly with all the vendors and updated us weekly. In fact, ICE even worked with the moving company to transfer over our existing IT hardware and helped us settle in. Thanks to ICE, the move went very smoothly. ICE is now maintaining our IT infrastructure.”

— Vice President Bioinformatics & IT, Biotech Company

“ICE designed our infrastructure when we were only a twenty-employee company. As our business has grown — we now employ over a hundred people — ICE has been able to grow and manage our IT infrastructure with no trouble.”

— Vice President, Finance & Operations, Biotech Company

Contact us for a free onsite consultation.