Monitoring and Responding to Cybersecurity Threats and Vulnerabilities

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Security Operations Center-as-a-Service (SOCaaS) can shift your security posture away from one with only reactive responses to events to a proactive model with complete visibility into your IT environment as well as vulnerability management before breaches occur. This is critically important in today’s world. Over the last few years, security events have exploded both in numbers and scope.

Loss of intellectual property

Years of research data down the drain

Damage to your brand and reputation

Canceled business deals and partnerships

Millions in lost productivity, and legal/remediation expenses

Disclosure requirements imposed by your clients and governments intellectual property

$4.24 million

The average cost of one data breach in 2021

$2.98 million

Average total cost of a data breach for organizations with < 500 employees

Costs were consistently higher for organizations that lag in security automation and incident response processes

$180 per record

Customers’ personally identifiable information (PII) was the most frequently compromised type of record, and the costliest, in the data breaches studied

Source: The 2021 Annual Cost of a Data Breach Report, published by the Ponemon Institute and IBM Security. The research is conducted independently by Ponemon Institute, and the results are sponsored, analyzed, reported, and published by IBM Security.

And security breaches have continued to escalate during COVID-19.

Anti-Virus / Anti-Malware / EDR

Firewalls with UTM
URL & DNS Filtering Threat Detection / Threat Prevention IDS / IPS

Single Sign On / Multi Factor Authentication

Data encryption

Behavioral analytics

Threat Hunting

Email filter tuning and quarantine management

Servers & storage in data centers 

Firewall/WAF, Servers on cloud infrastructure 

Log Aggregation

Identify Access Management (IAM)

Hosted Email services

Penetration Testing

Wireless rogue activity detection

Monitoring of critical data flows

Threat intelligence feed analysis

“Experienced and knowledgeable” SOC teams are critical to ensure timely detection and effective security incident remediation.

ICE’s SOC-AS-A-Service is The Answer

Provides 24/7/365, real-time visibility into your IT infrastructure

Staffed by a global team of trained professionals
SIEM (Security Incident and Event Management) subscription includes industry-leading processes and security tools
Proactive remediation of threats before damage is caused
One of the most cost-effective and impactful ways to elevate any organization’s security posture as compared to developing these services in-house


Real-time monitoring of critical apps and services in a single dashboard

  • Anti-Virus
  • Encryption
  • Firewalls
  • Single Sign-on
  • Multi-factor authentication
  • Wireless Authentication
  • Servers and Storage (Cloud or On-Prem)
  • E-mail Services
  • Cloud-Based Services
  • Remote connections


Centralized Log Collector to collect and store logs from services and devices for analysis. Risk management process that reduces chances of security breaches.


Respond immediately to cyber attacks to avoid security breach


Incident Response Plan (IRP)

An Industry-Leading Partnership

We have partnered with Microsoft—Microsfot’s SIEM Platform Sentinel was named a leader in the 2022 Gartner Critical Capabilities for SIEM (for Security Information and Event Management).

Centralized Log Collector maintains all logs from the connected devices and services for extended time periods for forensic analysis, legal reasons, etc.
Threat Analyzer with a cloud based-AI engine analyzes, reports, suggests remediation, and documents all threats received.
SIEM and UEBA in a single package.
Senitnel is compatible with most major applications and services (Okta, Azure, AWS, O365, Palo Alto Firewalls, Cisco Umbrella, Windows Servers, Web Servers, etc…)

What are the top 10 types of security breaches?

  1. Activity by a terminated user
  2. Excessive privileges
  3. Outbound connect to a black site
  4. Inbound connection from black site
  5. Unusual activity in the application (data snooping)
  6. Unusual activity in the application (peer anomaly—unusual compared to peer)
  7. Unusual activity in the application (user anomaly—never before seen activity)
  8. Unusual source—possible compromise
  9. Repeat failed logins followed by login success—source IP or destination user (hacker)
  10. Unusual process started

ICE is a Top 10 Managed Security Provider

SOC 2 Certified

Less than 5% of MSPs have the prestigious SOC 2 Certification that helps ensure the security, confidentiality, and privacy of your company’s data.


Live monitoring, response, and support services—when and wherever you need it most.

97% Client Satisfaction Score

Based on more than 5,000 client reviews.

25 Years in Business

We have been providing Managed It services since 1997.

to discuss your cybersecurity needs today!

International Organization for Standardization (ISO)
ISO compliance is achieved when an organization meets the requirements outlined in a specific standard developed by the International Organization for Standardization (ISO). ISO has developed thousands of standards that cover all areas of business. These ISO frameworks are used by organizations to embed internationally standardized business practices.
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Health Insurance Portability and Accountability Act (HIPAA)
Compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) requires companies that deal with protected health information (PHI) to have physical, network, and process security measures in place and follow them. HIPPA laws are a series of federal regulatory standards that outline the lawful use and disclosure of protected health information in the United States.
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Health Information Trust Alliance (HITRUST)​
The Health Information Trust Alliance (HITRUST) is a non-profit company that delivers data protection standards and certification programs to help organizations safeguard sensitive information, manage information risk, and reach their compliance goals. HITRUST stands out from other compliance frameworks because it harmonizes dozens of authoritative sources such as HIPAA, SOC 2, NIST, and ISO 27001. It is also the only standards development organization with a framework, assessment platform, and independent assurance program, which has helped drive widespread adoption.
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Clinical Laboratory Improvement Amendments (CLIA)
Clinical Laboratory Improvement Amendments (CLIA) of 1988 contains the Code of US Federal Regulations that govern any entity that returns patient test results for the purposes of caring for that patient. CLIA ensures that there is a standard of quality associated with test results across laboratory testing performed on specimens from humans such as blood, body fluid, and tissue, for the purposes of diagnosis, prevention, or treatment of disease or assessment of human health. This ensures the accuracy, reliability, and timeliness of laboratory test results regardless of where the test was performed.
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National Institute of Standards and Technology (NIST)​
NIST was created to improve U.S. innovation and competitiveness across industries “by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.”
Today, NIST remains one of the nation’s oldest physical science laboratories with a focus on three core competencies:
1. Measurement science
2. Rigorous traceability
3. Development and use of standards
NIST’s technical contributions to the development of information security standards have saved private industries more than $1 billion and drive consumer and business confidence.
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General Data Protection Regulation (GDPR)
The goal of GDPR is to provide more stringent data privacy and security measures and more user-friendly disclosures and reporting on data protection practices. The regulations aim to allow individuals to control the use and storage of their own data, including any personally identifiable information.
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Sarbanes-Oxley Act (SOX)​
The Sarbanes-Oxley (SOX) Act of 2002 was passed by the United States Congress into law to cut down on corporations that took part in fraudulent financial reporting. The act was passed on July 30 and its main intention is to protect investors. It’s regularly referred to as the SOX Act of 2002, and it includes strict reforms to previous securities regulations. By mandating these reforms, lawbreakers were now subject to stricter and tougher penalties.
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Service Organization Control 2 (SOC 2)​
SOC 2 is coveted and hard to obtain information-security certification, and it demonstrates that an independent accounting and auditing firm has examined an organization’s non-financial reporting control objectives and activities. The auditing firm tests our controls over time to ensure that they are operating securely and effectively. Developed by the American Institute of CPAs (AICPA), SOC stands for Service and Organization Control. It defines criteria for managing customer data based on five “trust services principles” — security, availability, processing integrity, confidentiality, and privacy.
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