Your Success Depends on Scientific Discovery

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Science drives your core business, but science-driven business IT is critical to keep it running. From high throughput computing to large-scale data storage and management, we understand the IT and cybersecurity services you need. Our outsourced managed IT and cybersecurity services can keep your biotech or life sciences business running smoothly so you can get to scientific discovery even faster.

25+ Years of Biotech Expertise

For over two decades, we’ve been helping startup and larger-scale biotech and life sciences firms build out and migrate to new office space, expand research and development functions, begin clinical trials, and later commercialize products and/or complete an initial public offering. IT infrastructure is critical to all of this—as is analyzing any security and threat-related information to keep these organizations and their intellectual property safe and secure. We have helped these companies grow from just 10 employees to more than 1,000 and have consistently been able to scale our services and offerings to best meet their needs.

We at ICE have assisted biotech companies at all the five stages of Life Sciences Development, from startup to manufacturing/commercialization. The business and IT needs and requirements are very different at different stages of the company.

Our Biotech Expertise Includes

For more than two decades, ICE Consulting has been specializing in providing managed Information Technology (IT) services to Biotech and Life Sciences companies at all stages of company’s growth. We can help you take the headache out of managing your IT. We have helped hundreds of biotech startups scale their IT through the five stages to commercialization over the past 25 years. 

 

Startup

Designing, installing, configuring, and maintaining IT, Lab, and Informatics infrastructure. Implement IT processes, and procedures based on best practices.

R&D

Assist with company’s rapid growth in terms of personnel and technology. Implement IT solutions to facilitate R&D endeavors. Implement compute and storage network on cloud and/or on-prem. Assist with office expansions.

Clinical trials

Implement solutions to meet regulatory and compliance requirements during different phases of clinical trials. Work with CROs. Implement advanced cybersecurity solutions.

IPO

Work with investment bankers on IT due diligence. Ensure your company meets SOX requirements.

Commercialization

Implement IT solutions to meet manufacturing and sales requirements. Also work with different partners and vendors. Provide global support.

Specialized IT Requirements for Biotech & Life Sciences

We have deep expertise in your industry and can help in these areas:

 

Design and manage secure cloud infrastructures

 

 

Collaborate with Informatic Groups

 

 

Assist with compliance

 

 

Configure and manage HPCs

 

 

Configure and manage big data

 

 

Assist with LIMS

 

 

 

Configure and manage lab networks

 

 

Configure and manage ELNs

 

 

Configure and manage Linux systems

 

 

Assist with IPO due diligence

 

 

Design and manage office expansions

 

 

Collaborate with CROs

 

EXCLUSIVE INFROMATION FOR BIOCOM MEMBERS

Testimonial 

“We were a startup company with 10 employees, ICE designed our IT infrastructure and our new office space, helped us move to the new office and deployed the entire cloud technology stack, ordered all hardware, software, cloud subscription. ICE has been managing our complete IT infrastructure including Lab network since 2019, we are now around 75 employee company. We are extremely happy and would highly recommend ICE Consulting.

 

— Vice President, Finance, Small Biotech company

“We engaged with ICE when we were 35 employee company. We grew rapidly and on an adhoc basis. Our IT provider was not very experienced or knowledgeable. After engaging ICE, they right away performed the initial comprehensive IT audit and assessment, submitted a detailed report explain the issues/challenges and provided detailed solutions and recommendations. They were very patient with us and explained all the solutions in detail. Then they migrated us to a secure, reliable, and high-performance IT infrastructure with emphasize on cloud services. Also, we had outgrown our current IT space, ICE worked with the General Contractor and helped us plan in moving to a new 120,000 sq. ft. office building, ICE took care of the new office server-room build-out and IT-related services. ICE did it all. They mapped server-room, power, HVAC, conference room setup, ISP, and cabling requirements. They selected, ordered, and installed data and voice lines. They configured and set up our entire IT hardware and software infrastructure—servers, firewall, switches, backup, storage, and everything else. They worked directly with all the vendors and updated us weekly. In fact, ICE even worked with the moving company to transfer over our existing T hardware and helped us settle in. Thanks to ICE, the move went very smoothly. ICE is our managed IT service provider.”

 

— IT Director, Mid-size Biotech company

“As a growing biotech company, our company has been using ICE Consulting exclusively for the past 4 years and I am very happy with their solutions and support. ICE has helped us design and implement a robust IT infrastructure as our company grew from 20 employees to 500+ employees and are currently maintaining the existing systems. We trust ICE Consulting and they have always been very prompt in addressing our needs and requirements. Their staff of Windows, Linux, Network engineers, and DBAs are very helpful and knowledgeable with the products that they support. I would highly recommend ICE for providing quality services and to reduce the overall costs of supporting and maintaining the IT infrastructure.”

 

— Senior Director, InformationTechnology, Mid size biotech company

“ICE designed our infrastructure when we were only 30 employee company. As our business has grown — we now employ over 500 people — ICE has been able to grow and manage our IT infrastructure with no trouble.”

 

— Vice President, Finance, Large size Biotech company with 1000+ employees

ICE Provides Full Turnkey IT Services to Biotech Client—Helping Them Expand and Relocate

A Track Record of Success and Industry Recognition

SOC 2 Certified

Less than 5% of MSPs have the prestigious SOC 2 Certification that helps ensure the security, confidentiality, and privacy of your company’s data.

24x7x365

Live monitoring, response, and support services—when and wherever you need it most.

97% Client Satisfaction Score

Based on more than 5,000 client reviews.

25 Years in Business

We have been providing Managed It services since 1997.

SCHEDULE A FREE CONSULTATION

International Organization for Standardization (ISO)
ISO compliance is achieved when an organization meets the requirements outlined in a specific standard developed by the International Organization for Standardization (ISO). ISO has developed thousands of standards that cover all areas of business. These ISO frameworks are used by organizations to embed internationally standardized business practices.
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Health Insurance Portability and Accountability Act (HIPAA)
Compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) requires companies that deal with protected health information (PHI) to have physical, network, and process security measures in place and follow them. HIPPA laws are a series of federal regulatory standards that outline the lawful use and disclosure of protected health information in the United States.
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Health Information Trust Alliance (HITRUST)​
The Health Information Trust Alliance (HITRUST) is a non-profit company that delivers data protection standards and certification programs to help organizations safeguard sensitive information, manage information risk, and reach their compliance goals. HITRUST stands out from other compliance frameworks because it harmonizes dozens of authoritative sources such as HIPAA, SOC 2, NIST, and ISO 27001. It is also the only standards development organization with a framework, assessment platform, and independent assurance program, which has helped drive widespread adoption.
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Clinical Laboratory Improvement Amendments (CLIA)
Clinical Laboratory Improvement Amendments (CLIA) of 1988 contains the Code of US Federal Regulations that govern any entity that returns patient test results for the purposes of caring for that patient. CLIA ensures that there is a standard of quality associated with test results across laboratory testing performed on specimens from humans such as blood, body fluid, and tissue, for the purposes of diagnosis, prevention, or treatment of disease or assessment of human health. This ensures the accuracy, reliability, and timeliness of laboratory test results regardless of where the test was performed.
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National Institute of Standards and Technology (NIST)​
NIST was created to improve U.S. innovation and competitiveness across industries “by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.”
Today, NIST remains one of the nation’s oldest physical science laboratories with a focus on three core competencies:
1. Measurement science
2. Rigorous traceability
3. Development and use of standards
NIST’s technical contributions to the development of information security standards have saved private industries more than $1 billion and drive consumer and business confidence.
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General Data Protection Regulation (GDPR)
The goal of GDPR is to provide more stringent data privacy and security measures and more user-friendly disclosures and reporting on data protection practices. The regulations aim to allow individuals to control the use and storage of their own data, including any personally identifiable information.
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Sarbanes-Oxley Act (SOX)​
The Sarbanes-Oxley (SOX) Act of 2002 was passed by the United States Congress into law to cut down on corporations that took part in fraudulent financial reporting. The act was passed on July 30 and its main intention is to protect investors. It’s regularly referred to as the SOX Act of 2002, and it includes strict reforms to previous securities regulations. By mandating these reforms, lawbreakers were now subject to stricter and tougher penalties.
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Service Organization Control 2 (SOC 2)​
SOC 2 is coveted and hard to obtain information-security certification, and it demonstrates that an independent accounting and auditing firm has examined an organization’s non-financial reporting control objectives and activities. The auditing firm tests our controls over time to ensure that they are operating securely and effectively. Developed by the American Institute of CPAs (AICPA), SOC stands for Service and Organization Control. It defines criteria for managing customer data based on five “trust services principles” — security, availability, processing integrity, confidentiality, and privacy.
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