End-to-End Managed IT Services

Designed for smaller enterprises — startups and mid-sized firms

Small- to medium-sized businesses like yours have many of the same IT needs as larger Fortune 500 firms — but you rarely have the technical expertise in-house to commit to managing your IT infrastructure. You need to focus on growing the core business. ICE Consulting can help by providing either managed services or on-call consulting. Since 1996, we’ve worked with more than 1000 client firms in a wide variety of industries including technology, biotech and life sciences, financial services, education, and manufacturing. We know how to build custom IT solutions from the ground up and how to manage your IT infrastructure efficiently and effectively.

25% Savings in IT Support On Average

Once you become a client, we’ll provide you with a team of IT professionals at a fraction of the cost of maintaining a team in-house. In fact, our customers have saved up to 25 percent on average in IT support costs working with us. And whether your data resides in a single location or multi-site environment, we can help you manage access to it and keep it secure.

Our services cover three broad categories:

Strategic Services

That Are Actionable

Comprehensive IT audit and assessment
Regular strategic meetings and planning sessions
System and network design and security
Storage, backup and redundancy
Disaster recovery, business continuity planning and implementation

Upgrade and Migration Services

That Scale for Your Future

System, network, and application upgrade and migration
Data line, wireless, and telephone/video solutions
Server room build-out (cabling, power, HVAC)
Physical office migration

Proactive Maintenance and Support

That Reduces Unplanned Downtime and Optimizes Stability

Complete IT maintenance with 24/7 monitoring and notification
Network, security and system design and implementation (Windows Server, Linux, firewall, switches and routers)
Virtualization and storage area network, cloud services (VMware, Hyper-V, NetApp, EMC)
Email solutions (Exchange and hosted) and SharePoint implementation
Desktop and CRM support
Desktop support (Windows, Linux, Mac)

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Savings on IT Services

Our customers have saved up to 25 percent on average in IT support costs working with us.

“ICE designed our data center, configured and installed the system and network, and are now managing it for us — 800+ physical servers, 100+ network switches, and more than 3-petabytes of data.”

— Senior Director IT, Telecommunication Company

“ICE has helped us design and implement a robust IT infrastructure as our company grew from 25 employees to 200+ employees and are currently maintaining the existing systems and network.”

— Senior Director Bioinformatics & IT, Biotech Company

“When our company was moving to a new building, ICE took care of the new office and server-room build-out and IT-related services. ICE did it all. They mapped server-room, power, HVAC, and cabling requirements. They selected, ordered, and installed data and voice lines. They configured and set up our entire IT hardware and software infrastructure—servers, firewall, switches, backup, storage, and everything else. They worked directly with all the vendors and updated us weekly. In fact, ICE even worked with the moving company to transfer over our existing IT hardware and helped us settle in. Thanks to ICE, the move went very smoothly. ICE is now maintaining our IT infrastructure.”

— Vice President Bioinformatics & IT, Biotech Company

“ICE designed our infrastructure when we were only a twenty-employee company. As our business has grown — we now employ over a hundred people — ICE has been able to grow and manage our IT infrastructure with no trouble.”

— Vice President, Finance & Operations, Biotech Company

Contact us for a free onsite consultation.