We’re the IT Experts—So You Don’t Have to Be

Where Integrity, Collaboration, and Experience Come Together.

Founded in 1997 by Uzair Sattar, ICE Consulting offers a comprehensive range of managed IT services and managed security services to small to medium-sized enterprise clients in a range of industries—with an emphasis on biotech and life sciences. We provide end-to-end, vendor-independent managed IT services, and offer specialized expertise in cybersecurity monitoring and response services also known as Security Operations Center-as-a-Service (SOCaaS). We can function as your standalone IT department, handling all aspects of IT for you, or can provide expert IT consulting services to supplement and complement your internal IT department.

We take care of your IT, so you can better take care of your core business.

ICE Consulting can audit, design, configure, install, and maintain your IT infrastructure on cloud and on premise. Think of us as your one-source for all your IT needs. We are big enough to provide the service and expertise you need, and small enough to give you the attention you deserve. ICE now serves clients headquartered in San Francisco to San Diego, but we support remote offices all around the world. We are supporting offices in the USA, Asia, Europe, and South America. We are headquartered in Milpitas, in the heart of Silicon Valley, and have offices in South San Francisco, San Ramon, Los Angeles, San Diego, and a fully owned and operated office in Asia.

1997

Year Founded

90+

Number of Employees

SOC 2 Certified

Ensures the security, confidentiality, and privacy of your company’s data.

2000+

Clients over last 24+ years

97%

Clients satisfaction score with over 5000 client reviews

24x7x365

Live tech support

REQUEST MORE INFORMATION

International Organization for Standardization (ISO)

ISO compliance is achieved when an organization meets the requirements outlined in a specific standard developed by the International Organization for Standardization (ISO). ISO has developed thousands of standards that cover all areas of business. These ISO frameworks are used by organizations to embed internationally standardized business practices.

×

×

Health Insurance Portability and Accountability Act (HIPAA)

Compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) requires companies that deal with protected health information (PHI) to have physical, network, and process security measures in place and follow them. HIPPA laws are a series of federal regulatory standards that outline the lawful use and disclosure of protected health information in the United States.

×

×

Health Information Trust Alliance (HITRUST)

The Health Information Trust Alliance (HITRUST) is a non-profit company that delivers data protection standards and certification programs to help organizations safeguard sensitive information, manage information risk, and reach their compliance goals. HITRUST stands out from other compliance frameworks because it harmonizes dozens of authoritative sources such as HIPAA, SOC 2, NIST, and ISO 27001. It is also the only standards development organization with a framework, assessment platform, and independent assurance program, which has helped drive widespread adoption.

×

×

Clinical Laboratory Improvement Amendments (CLIA)

Clinical Laboratory Improvement Amendments (CLIA) of 1988 contains the Code of US Federal Regulations that govern any entity that returns patient test results for the purposes of caring for that patient. CLIA ensures that there is a standard of quality associated with test results across laboratory testing performed on specimens from humans such as blood, body fluid, and tissue, for the purposes of diagnosis, prevention, or treatment of disease or assessment of human health. This ensures the accuracy, reliability, and timeliness of laboratory test results regardless of where the test was performed.

×

×

National Institute of Standards and Technology (NIST)

NIST was created to improve U.S. innovation and competitiveness across industries “by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.”
Today, NIST remains one of the nation’s oldest physical science laboratories with a focus on three core competencies:
1. Measurement science
2. Rigorous traceability
3. Development and use of standards
NIST’s technical contributions to the development of information security standards have saved private industries more than $1 billion and drive consumer and business confidence.

×

×

General Data Protection Regulation (GDPR)

The goal of GDPR is to provide more stringent data privacy and security measures and more user-friendly disclosures and reporting on data protection practices. The regulations aim to allow individuals to control the use and storage of their own data, including any personally identifiable information.

×

×

Sarbanes-Oxley Act (SOX)

The Sarbanes-Oxley (SOX) Act of 2002 was passed by the United States Congress into law to cut down on corporations that took part in fraudulent financial reporting. The act was passed on July 30 and its main intention is to protect investors. It’s regularly referred to as the SOX Act of 2002, and it includes strict reforms to previous securities regulations. By mandating these reforms, lawbreakers were now subject to stricter and tougher penalties.

×

×

Service Organization Control 2 (SOC 2)

SOC 2 is coveted and hard to obtain information-security certification, and it demonstrates that an independent accounting and auditing firm has examined an organization’s non-financial reporting control objectives and activities. The auditing firm tests our controls over time to ensure that they are operating securely and effectively. Developed by the American Institute of CPAs (AICPA), SOC stands for Service and Organization Control. It defines criteria for managing customer data based on five “trust services principles” — security, availability, processing integrity, confidentiality, and privacy.

×

×