25 Years of Biotech and Life Sciences Experience

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For over 10 years, we have partnered with California Life Sciences—companies that are empowering the life sciences community to solve some of the world’s greatest challenges. We offer California Life Sciences members special discounts on our services.

    Our Biotech Expertise Includes

    For more than two decades, ICE Consulting has been specializing in providing managed Information Technology (IT) services to Biotech and Life Sciences companies at all stages of company’s growth. We can help you take the headache out of managing your IT. We have helped hundreds of biotech startups scale their IT through the five stages to commercialization over the past 25 years. 

     

    Startup

    Designing, installing, configuring, and maintaining IT, Lab, and Informatics infrastructure. Implement IT processes, and procedures based on best practices.

    R&D

    Assist with company’s rapid growth in terms of personnel and technology. Implement IT solutions to facilitate R&D endeavors. Implement compute and storage network on cloud and/or on-prem. Assist with office expansions.

    Clinical trials

    Implement solutions to meet regulatory and compliance requirements during different phases of clinical trials. Work with CROs. Implement advanced cybersecurity solutions.

    IPO

    Work with investment bankers on IT due diligence. Ensure your company meets SOX requirements.

    Commercialization

    Implement IT solutions to meet manufacturing and sales requirements. Also work with different partners and vendors. Provide global support.

    Testimonial

    “When our company was moving to a new building, ICE took care of the new office server-room build-out and IT-related services. ICE did it all. They mapped server-room, power, HVAC, and cabling requirements. They selected, ordered, and installed data and voice lines. They configured and set up our entire IT hardware and software infrastructure—servers, firewall, switches, backup, storage, and everything else. They worked directly with all the vendors and updated us weekly. In fact, ICE even worked with the moving company to transfer over our existing IT hardware and helped us settle in. Thanks to ICE, the move went very smoothly. ICE is our managed IT service provider. ”

     

    —Vice President, Alector
    Client Testimonials

    ICE Provides Full Turnkey IT Services to Biotech Client—Helping Them Expand and Relocate

    Read Case Study

    A Track Record of Success and Industry Recognition

    Top 10 Most Disruptive
    Cloud Solutions Providers
    CEOVIEWS MAGAZINE

    Top 10 Managed Security
    Service Provider
    INSIGHTS MAGAZINE

    Top 25 Life Sciences
    Technology Vendors
    CIO APPLICATIONS MAGAZINE

    SOC 2 Certified

    Less than 5% of MSPs have the prestigious SOC 2 Certification that helps ensure the security, confidentiality, and privacy of your company’s data.

    Why it Matters$

    24x7x365

    Live monitoring, response, and support services—when and wherever you need it most.

    Read More$

    97% Client Satisfaction Score

    Based on more than 5,000 client reviews.

    Client Testimonials$

    25 Years in Business

    We have been providing Managed It services since 1997.

    About ICE$
    International Organization for Standardization (ISO)
    ISO compliance is achieved when an organization meets the requirements outlined in a specific standard developed by the International Organization for Standardization (ISO). ISO has developed thousands of standards that cover all areas of business. These ISO frameworks are used by organizations to embed internationally standardized business practices.
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    Health Insurance Portability and Accountability Act (HIPAA)
    Compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) requires companies that deal with protected health information (PHI) to have physical, network, and process security measures in place and follow them. HIPPA laws are a series of federal regulatory standards that outline the lawful use and disclosure of protected health information in the United States.
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    Health Information Trust Alliance (HITRUST)​
    The Health Information Trust Alliance (HITRUST) is a non-profit company that delivers data protection standards and certification programs to help organizations safeguard sensitive information, manage information risk, and reach their compliance goals. HITRUST stands out from other compliance frameworks because it harmonizes dozens of authoritative sources such as HIPAA, SOC 2, NIST, and ISO 27001. It is also the only standards development organization with a framework, assessment platform, and independent assurance program, which has helped drive widespread adoption.
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    Clinical Laboratory Improvement Amendments (CLIA)
    Clinical Laboratory Improvement Amendments (CLIA) of 1988 contains the Code of US Federal Regulations that govern any entity that returns patient test results for the purposes of caring for that patient. CLIA ensures that there is a standard of quality associated with test results across laboratory testing performed on specimens from humans such as blood, body fluid, and tissue, for the purposes of diagnosis, prevention, or treatment of disease or assessment of human health. This ensures the accuracy, reliability, and timeliness of laboratory test results regardless of where the test was performed.
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    National Institute of Standards and Technology (NIST)​
    NIST was created to improve U.S. innovation and competitiveness across industries “by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.”
    Today, NIST remains one of the nation’s oldest physical science laboratories with a focus on three core competencies:
    1. Measurement science
    2. Rigorous traceability
    3. Development and use of standards
    NIST’s technical contributions to the development of information security standards have saved private industries more than $1 billion and drive consumer and business confidence.
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    General Data Protection Regulation (GDPR)
    The goal of GDPR is to provide more stringent data privacy and security measures and more user-friendly disclosures and reporting on data protection practices. The regulations aim to allow individuals to control the use and storage of their own data, including any personally identifiable information.
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    Sarbanes-Oxley Act (SOX)​
    The Sarbanes-Oxley (SOX) Act of 2002 was passed by the United States Congress into law to cut down on corporations that took part in fraudulent financial reporting. The act was passed on July 30 and its main intention is to protect investors. It’s regularly referred to as the SOX Act of 2002, and it includes strict reforms to previous securities regulations. By mandating these reforms, lawbreakers were now subject to stricter and tougher penalties.
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    Service Organization Control 2 (SOC 2)​
    SOC 2 is coveted and hard to obtain information-security certification, and it demonstrates that an independent accounting and auditing firm has examined an organization’s non-financial reporting control objectives and activities. The auditing firm tests our controls over time to ensure that they are operating securely and effectively. Developed by the American Institute of CPAs (AICPA), SOC stands for Service and Organization Control. It defines criteria for managing customer data based on five “trust services principles” — security, availability, processing integrity, confidentiality, and privacy.
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