We Have the Technical Expertise Large Enterprises Need

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At ICE we have the processes and procedures in place of a mature company—30+ years and going strong. This track record of success should be important to you. It includes our years of technical expertise and deep understanding of the ever-changing technology industry. We are working with larger enterprises on a project basis to supplement and complement their IT team and technical expertise. Some of the ways we are assisting them include offering the following:

    SOC services 24x7x365

    NOC services 24x7x365

    IT infrastructure audit

    Systems and network upgrade

    Systems and network maintenance services

    Onsite user support

    Helpdesk during business and/or after hours

    Office expansion and migration

    Testimonial

    ICE designed one of our data centers, configured and installed 800+ Linux systems and 50+ network switches running over three petabytes of data. ICE managed and monitored our data center for three years until we decommissioned the data center.”

     

    — Senior Director, AT&T

     

    “We are large media and internet company with offices in over 50 countries, and we have outsourced onsite user support services to ICE Consulting at a few our sites since 2018 and are very happy with the quality of services.”

     

    — Vice President, IT Infrastructure Services, Media, and Internet Company

    Biotech Company With 1,000+ Employees Enlists ICE Consulting’s Assitance in ISO 27001 Compliance

    A Track Record of Success and Industry Recognition

    Top 10 Most Disruptive
    Cloud Solutions Providers
    CEOVIEWS MAGAZINE

    Top 10 Managed Security
    Service Provider
    INSIGHTS MAGAZINE

    Top 25 Life Sciences
    Technology Vendors
    CIO APPLICATIONS MAGAZINE

    SOC 2 Certified

    Less than 5% of MSPs have the prestigious SOC 2 Certification that helps ensure the security, confidentiality, and privacy of your company’s data.

    24x7x365

    Live monitoring, response, and support services—when and wherever you need it most.

    97% Client Satisfaction Score

    Based on more than 5,000 client reviews.

    25 Years in Business

    We have been providing Managed It services since 1997.

    International Organization for Standardization (ISO)
    ISO compliance is achieved when an organization meets the requirements outlined in a specific standard developed by the International Organization for Standardization (ISO). ISO has developed thousands of standards that cover all areas of business. These ISO frameworks are used by organizations to embed internationally standardized business practices.
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    Health Insurance Portability and Accountability Act (HIPAA)
    Compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) requires companies that deal with protected health information (PHI) to have physical, network, and process security measures in place and follow them. HIPPA laws are a series of federal regulatory standards that outline the lawful use and disclosure of protected health information in the United States.
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    Health Information Trust Alliance (HITRUST)​
    The Health Information Trust Alliance (HITRUST) is a non-profit company that delivers data protection standards and certification programs to help organizations safeguard sensitive information, manage information risk, and reach their compliance goals. HITRUST stands out from other compliance frameworks because it harmonizes dozens of authoritative sources such as HIPAA, SOC 2, NIST, and ISO 27001. It is also the only standards development organization with a framework, assessment platform, and independent assurance program, which has helped drive widespread adoption.
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    Clinical Laboratory Improvement Amendments (CLIA)
    Clinical Laboratory Improvement Amendments (CLIA) of 1988 contains the Code of US Federal Regulations that govern any entity that returns patient test results for the purposes of caring for that patient. CLIA ensures that there is a standard of quality associated with test results across laboratory testing performed on specimens from humans such as blood, body fluid, and tissue, for the purposes of diagnosis, prevention, or treatment of disease or assessment of human health. This ensures the accuracy, reliability, and timeliness of laboratory test results regardless of where the test was performed.
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    National Institute of Standards and Technology (NIST)​
    NIST was created to improve U.S. innovation and competitiveness across industries “by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.”
    Today, NIST remains one of the nation’s oldest physical science laboratories with a focus on three core competencies:
    1. Measurement science
    2. Rigorous traceability
    3. Development and use of standards
    NIST’s technical contributions to the development of information security standards have saved private industries more than $1 billion and drive consumer and business confidence.
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    General Data Protection Regulation (GDPR)
    The goal of GDPR is to provide more stringent data privacy and security measures and more user-friendly disclosures and reporting on data protection practices. The regulations aim to allow individuals to control the use and storage of their own data, including any personally identifiable information.
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    Sarbanes-Oxley Act (SOX)​
    The Sarbanes-Oxley (SOX) Act of 2002 was passed by the United States Congress into law to cut down on corporations that took part in fraudulent financial reporting. The act was passed on July 30 and its main intention is to protect investors. It’s regularly referred to as the SOX Act of 2002, and it includes strict reforms to previous securities regulations. By mandating these reforms, lawbreakers were now subject to stricter and tougher penalties.
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    Service Organization Control 2 (SOC 2)​
    SOC 2 is coveted and hard to obtain information-security certification, and it demonstrates that an independent accounting and auditing firm has examined an organization’s non-financial reporting control objectives and activities. The auditing firm tests our controls over time to ensure that they are operating securely and effectively. Developed by the American Institute of CPAs (AICPA), SOC stands for Service and Organization Control. It defines criteria for managing customer data based on five “trust services principles” — security, availability, processing integrity, confidentiality, and privacy.
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