Cybersecurity Training for Your Business

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ICE Consulting offers comprehensive cybersecurity training for your employees, users, and contractors. Our training services—taught by our IT experts—will help inform and educate your users about the latest cybersecurity vulnerabilities, policies, procedures, and trends.

We cover the following topics:

    • Email and phishing
    • Security at home network
    • Information Security (InfoSec) policies and procedures
    • Acceptable use of assets
    • Password best practices
    • Endpoint management
    • Access control policy
    • Least privilege
    • Securely transmitting data
    • Wireless network management
    • Mobile device management
    • IT asset and risk management
    • Business continuity policy

    Here are some examples of what you will learn

    Information Security Policies

    Why are Information Security Policies so important? They can help protect your business in these ways:

     

    InfoSec policies govern how sensitive company information is handled

    As security threats have been worsening, the biotech industry is increasingly targeted

    Your company has created these InfoSec policies, which will substantially mitigate cybersecurity risks if properly followed

    Email and Phishing—the #1 Threat You Face Today

    According to a 2021 Data Breach Investigations Report (DBIR), Verizon Enterprise found phishing to be one of the most prevalent action varieties for the data breaches it analyzed. Its researchers specifically observed phishing in more than a third (36%) of breaches. That’s up from 22% a year earlier.

    Phishing emails and text messages might make it past your filters because they convey a sense of urgency, may appear to come from an executive, or ask you to take action that you weren’t expecting. We tell our clients to report any suspicious emails to IT before clicking on links or replying. Always maintain a healthy level of skepticism.

    Password Best Practices

    The biggest problem with passwords? Password reuse, and complexity is not nearly as useful as length at increasing security.

    Mobile Device Management Policy

    We can help you establish this with a few key rules:

     

    You are prohibited from bringing company-owned mobile devices when traveling to high -risk locations (China, North Korea, etc.).

    The circumvention of built-in security controls on mobile devices (e.g., jailbreaking or rooting) is strictly prohibited.

    Only approved applications should be installed on mobile devices and the use of unapproved application stores is prohibited for company-owned mobile devices.

    Call ICE Consulting today to learn more about our cybersecurity training.

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    Less than 5% of MSPs have the prestigious SOC 2 Certification that helps ensure the security, confidentiality, and privacy of your company’s data.

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    International Organization for Standardization (ISO)
    ISO compliance is achieved when an organization meets the requirements outlined in a specific standard developed by the International Organization for Standardization (ISO). ISO has developed thousands of standards that cover all areas of business. These ISO frameworks are used by organizations to embed internationally standardized business practices.
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    Health Insurance Portability and Accountability Act (HIPAA)
    Compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA) requires companies that deal with protected health information (PHI) to have physical, network, and process security measures in place and follow them. HIPPA laws are a series of federal regulatory standards that outline the lawful use and disclosure of protected health information in the United States.
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    Health Information Trust Alliance (HITRUST)​
    The Health Information Trust Alliance (HITRUST) is a non-profit company that delivers data protection standards and certification programs to help organizations safeguard sensitive information, manage information risk, and reach their compliance goals. HITRUST stands out from other compliance frameworks because it harmonizes dozens of authoritative sources such as HIPAA, SOC 2, NIST, and ISO 27001. It is also the only standards development organization with a framework, assessment platform, and independent assurance program, which has helped drive widespread adoption.
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    Clinical Laboratory Improvement Amendments (CLIA)
    Clinical Laboratory Improvement Amendments (CLIA) of 1988 contains the Code of US Federal Regulations that govern any entity that returns patient test results for the purposes of caring for that patient. CLIA ensures that there is a standard of quality associated with test results across laboratory testing performed on specimens from humans such as blood, body fluid, and tissue, for the purposes of diagnosis, prevention, or treatment of disease or assessment of human health. This ensures the accuracy, reliability, and timeliness of laboratory test results regardless of where the test was performed.
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    National Institute of Standards and Technology (NIST)​
    NIST was created to improve U.S. innovation and competitiveness across industries “by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.”
    Today, NIST remains one of the nation’s oldest physical science laboratories with a focus on three core competencies:
    1. Measurement science
    2. Rigorous traceability
    3. Development and use of standards
    NIST’s technical contributions to the development of information security standards have saved private industries more than $1 billion and drive consumer and business confidence.
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    General Data Protection Regulation (GDPR)
    The goal of GDPR is to provide more stringent data privacy and security measures and more user-friendly disclosures and reporting on data protection practices. The regulations aim to allow individuals to control the use and storage of their own data, including any personally identifiable information.
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    Sarbanes-Oxley Act (SOX)​
    The Sarbanes-Oxley (SOX) Act of 2002 was passed by the United States Congress into law to cut down on corporations that took part in fraudulent financial reporting. The act was passed on July 30 and its main intention is to protect investors. It’s regularly referred to as the SOX Act of 2002, and it includes strict reforms to previous securities regulations. By mandating these reforms, lawbreakers were now subject to stricter and tougher penalties.
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    Service Organization Control 2 (SOC 2)​
    SOC 2 is coveted and hard to obtain information-security certification, and it demonstrates that an independent accounting and auditing firm has examined an organization’s non-financial reporting control objectives and activities. The auditing firm tests our controls over time to ensure that they are operating securely and effectively. Developed by the American Institute of CPAs (AICPA), SOC stands for Service and Organization Control. It defines criteria for managing customer data based on five “trust services principles” — security, availability, processing integrity, confidentiality, and privacy.
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